Provider Medical Record Upload - Appeals

Providers will receive automated faxes with immediate notification of appeal determinations within 30 minutes of Acentra Health notifying the beneficiary or their family. Determination letters will be faxed to the number used for the medical record request. Telephone notification will be made to Medicare beneficiaries, acute care providers, and associated Medicare health plans with a hospital discharge appeals. Visit our appeals web page for more details, including some important reminders.

What is my Case ID?

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Please enter the Appeal Case ID associated with the Medical Record(s) being uploaded. The Case ID was provided to you by an Acentra Health employee during the initial appeal notification call and can be found on the Appeal Documentation Request faxed to you, highlighted in the sample below.

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